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Team & Roles

Run your portfolio with your team, not alone.

Invite as many people as you need, in any role, with the exact permissions each person should have. Co-managers, vendors, accountants, owners and renters all work from the same source of truth - without seeing what they shouldn't.

Zero ACH transaction feesWhite glove onboardingAs low as $2 per unit / month
Team management screen showing roles, permissions, and user list across a portfolio
How it works

Everyone who touches your portfolio, with exactly the access they need

Unlimited users, four assignable roles and per-role permissions - on every plan, at no extra cost.

Unlimited users on every plan. No seat upcharges, no tier gating. Add anyone who touches your portfolio: co-managers, accountants, vendors, owners and renters.

Four roles that match how rentals run. Team Member, Service Pro, Guest and Owner. Landlords assign the first three; property managers can also add Owners.

Per-role permissions you control. Each role starts as a default preset. Customize exactly what each person can view, read and write, per portfolio, and change it any time.

Roles

Roles built for how rentals actually run

Real portfolios don't run with one person. They run with co-managers, accountants, vendors and owners who each need a slice of the same data without seeing the whole thing. The account holder is a Landlord or Property Manager - Shuk gives you four assignable roles for everyone else.

Team Member

For co-managers, assistants and anyone who helps run the portfolio day to day, with the permissions you choose.

Landlords & PMs assign

Service Pro

For contractors and vendors who work on your properties, scoped to the portfolios you grant them.

Scoped to portfolios

Guest

For people who need limited access, such as an accountant or advisor, with the permissions you set.

Limited access

Owner

For property owners inside a property manager account. Only property managers can add Owners, and you decide exactly what each owner sees.

PM accounts only
Permissions

Permissions without the enterprise tax

Most property platforms charge enterprise-tier prices for what should be table stakes: telling the platform who can see and do what. Shuk includes per-role permissions on every plan at no extra cost.

Phone showing Edit permissions for a team member, with view, read and write toggles per area

View, read, write

Every assignable role has fully customizable view, read and write permissions, set per portfolio and changeable any time.

Owner access for property managers

Add a property owner with the Owner role and give them exactly the access the relationship requires. No separate owner portal - the owner works in Shuk with the access you grant.

One invitation, several portfolios

A single invitation can carry several portfolio grants, each with its own role, so one person can hold different roles on different portfolios.

Scope someone to one property

Create a portfolio that holds just that property and invite them to it. Access follows the portfolio, never the whole account.

Compare

How Shuk compares on team and roles

A side-by-side look at what the big platforms charge for the same basics Shuk includes, as low as $2 per unit.

Capability
Shuk
AppFolio
Buildium
TurboTenant
Unlimited users included
Yes, every plan
Yes, tier-based pricing
Yes, tier-based pricing
Limited (paid plan only)
Multi-role access (PM, owner, vendor)
Included
Yes
Yes
Limited
Custom permissions per role
Included on every plan
Enterprise tier
Higher tier
No
Read-only owner access
Owner role (PM accounts)
Yes
Yes
No
Vendor access (maintenance only)
Service Pro role
Yes
Yes
No
Per-user seat fees
None
None
None
None
Flat per-unit pricing
As low as $2 / unit / mo
Tiered + min fee
Tiered + min fee
Flat (paid plan)
Testimonials

What landlords and renters are saying

"Recently started using Shuk and it makes my experience as a renter so smooth and easy! Easy to get set up and super convenient to have access to everything in one place."

Amanda S.
Amanda S.Renter

"Shuk Rentals has helped me receive tenant payments faster than competing platforms. The built-in service provider feature also gives landlords access to reliable, high-quality professionals, making maintenance and repairs easier and more efficient."

Dan M.
Dan M.Landlord

"Shuk allowed me to secure trustworthy tenants more than 60 days prior to lease end date. Tenants searched for my property based on lease dates. For a small property owner, any vacancy is a huge hit, so this feature gave me incredible peace of mind."

David B.
David B.Landlord

"The Lease Indication Tool is a standout-it helps me predict which tenants are likely to renew, so I can plan ahead, avoid vacancies, and keep providing great places to live. It's smart, intuitive, and makes property management easier and more rewarding than ever!"

Leule A.
Leule A.Landlord

"I love the lease renewal indicator tool. That is super cool."

Lori G.
Lori G.Landlord
The rest of Shuk

Everything you need to manage rentals in one place

View All Features

Know who's renewing six months out.

The Lease Indication Tool polls renters at 6, 5, 4 and 3 months, so renewals never catch you at 60 days.

Learn More

Ratings from both sides, every quarter.

Two-Way Reviews let landlords and renters rate each other at 3, 6, 9 and 12 months into the lease.

Learn More

Marketing that runs all year, even while occupied.

Listings stay current and ready while units are occupied, so you never start from zero when a renter gives notice.

Learn More

Frequently asked questions

Find answers to common questions about team and role management on Shuk

Unlimited, on every plan. There are no per-seat fees and no tier gating for additional users. Invite as many co-managers, accountants, vendors, owners, and tenants as your portfolio needs. The only metered unit in Shuk's pricing is rental units, as low as $2 per unit per month, with the rate stepping down automatically from $5 per unit at 1 to 4 units to $2 at 31 to 40 units.

Shuk's role list has eight types: Landlord, Owner, Property Manager, Team Member, Service Pro, Guest, Prospect, and Renter. When you invite someone to a portfolio, you assign one of four roles: Team Member, Service Pro, Guest, or Owner. A landlord can assign Team Member, Service Pro, and Guest, and only a Property Manager can add Owners. Each role starts as a default set of permissions that you can change at any time.

Yes, on every plan. Each role is a default set of view, read, and write permissions that you can change at any time, and access is granted per portfolio. To limit someone to a single property, create a portfolio that contains just that property and invite them to it.

Shuk has no separate owner portal or owner statements. A property manager can add a property owner with the Owner role and customize exactly what they can view, read, and write, per portfolio. Only property managers can add Owners.

Yes. Schedule a demo with our team and we'll walk you through Shuk with your portfolio in mind. You'll see exactly how the platform works for your setup, ask any questions, and decide if it's the right fit before you commit.

As low as $2 per unit per month: $5 per unit at 1 to 4 units, stepping down automatically to $2 per unit at 31 to 40 units. No setup fees, zero ACH transaction fees, and no hidden charges. Above 40 units we build pricing with you directly.

Run Your Portfolio With Your Team, Not Alone

See unlimited users, four roles and per-role permissions running on your own portfolio in a free 20-minute demo.

Book a Demo