Fewer surprises. Faster fixes.
Tenants submit maintenance tickets with photos, video, and notes. You see the problem before you pick up the phone, triage from one screen, and track preventive tasks that never get reported by tenants - because they should never become problems.

Photos and video, up front
Tenants can attach photos, video clips, and notes to every ticket. You see the leak before you drive over.
02
Tracked from start to finish
Every request is tracked from submission through completion, and you choose which details to share with the tenant.
03
Preventive tasks, landlord-only
Track HVAC filter changes, gutter cleanings, and seasonal walk-throughs as internal tasks that never clutter the tenant view.
Efficiency
Triage from one screen
Maintenance texts and voicemails are the worst kind of inbox. Shuk consolidates every request into one queue with the context you need to decide who handles the work.
Rich media submissions
Tenants can attach photos and short video clips directly to the ticket. A single video of a running toilet beats twenty text messages describing it.
Notes and history
Every ticket keeps its full history - when it was opened, what changed, and what was resolved. Recurring issues jump out.
Linked to the property
Tickets live on the property and tenant profile, so patterns across units stop hiding.


Prevention
Preventive work that stays out of sight
A lot of maintenance should never become a tenant ticket - it should be scheduled before it breaks. Shuk gives you a private layer for preventive tasks that tenants never see.
Landlord-only tasks
Track filter changes, winterization, annual inspections, and seasonal walk-throughs as your own tasks. Tenants only see tickets they opened.
Property-level lists
Each property carries its own preventive task list so you can walk in knowing what needs a look.
What Shuk doesn't do - yet
Shuk doesn't auto-dispatch vendors or schedule appointments for you, and it doesn't collect quotes or bids. You stay in control of who does the work and when it happens.
- Photos & video Attached to tickets
- Start to finish Request tracking
- Preventive Landlord-only tasks
- As low as $2 Per unit / month
How Shuk compares on maintenance management
A side-by-side look at what the big platforms charge for the same basics Shuk includes for as low as $2 per unit.
| Feature | Shuk | AppFolio | RentRedi | TurboTenant |
|---|---|---|---|---|
| Tenant photo / video uploads | Included | Photos only | Photos only | Photos only |
| Status tracking (tenant-visible) | Submission to completion | Yes | Yes | Yes |
| Landlord-only preventive tasks | Included | No | No | No |
| Linked to property profile | Included | Yes | Yes | Yes |
| Notes and history per ticket | Full thread | Yes | Yes | Basic |
| AI triage / auto-dispatch | No (you decide) | No | Maintenance AI | Maintenance AI |
| Flat per-unit pricing | As low as $2 / unit / mo | Tiered + min fee | Flat | Flat (paid plan) |
Everything You Need to Manage Rentals in One Place
Rent collection, screening, leasing, maintenance, financials, and more.
Frequently Asked Questions
Find answers to common questions about maintenance requests on Shuk
How much should I budget for repairs and maintenance?
What are the most common problems for self-managing landlords?
Can I see how Shuk works before committing?
How much should a landlord budget for maintenance and repairs?
What does Shuk cost?









