Innago is genuinely free for landlords because tenants pay. Shuk is $5 per unit with zero ACH passthrough on either side and 1 to 2 day deposits.
The 30-second view on which platform fits which landlord.
You want zero landlord subscription cost and are fine with tenants paying $2 ACH and 2.99% card on rent.
You want zero tenant friction, fast deposits, and predictive products that pay back in renewal and vacancy outcomes.
Innago is the strongest truly-free product in the 1 to 50 unit residential segment, with a 4.8-star average across 1,168 plus verified reviews on G2 and Capterra. The trade-off: tenants pay $2 per ACH and 2.99% per card on rent, deposits land in 3 to 7 days, and BBB complaints document funds-on-hold and support reachability friction. Shuk costs $5 per unit per month but absorbs every fee, deposits in 1 to 2 days, and ships predictive renewal intelligence Innago does not offer.
Pricing, fees, features, and the things landlords ask about most.
Product features that exist on Shuk's platform today and have no equivalent on Avail.
Send us your units and details and we will set everything up for you.
We help set up rent collection and guide you through how to confidently use Shuk.
We guide renters through onboarding and make sure your portfolio is fully activated.
Landlord pricing, tenant fees, and included features across both platforms.
Free Plan
Unlimited units, all features included. No subscription, setup fee, or contract. Monetization comes entirely from tenant-side fees and screening.
Tenant Costs
Tenant-side economics on the Innago platform. Landlords can absorb these via in-app settings but the default is tenant-pays.
Shuk
No setup fees. Zero ACH passthrough on either side. No monthly minimums. No annual lock-in. Volume discount at 5+ units.
"Shuk Rentals has helped me receive tenant payments faster than competing platforms. The built-in service provider feature also gives landlords access to reliable, high-quality professionals, making maintenance and repairs easier and more efficient."
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Dan M.
"Shuk allowed me to secure trustworthy tenants more than 60 days prior to lease end date. Tenants searched for my property based on lease dates. For a small property owner, any vacancy is a huge hit, so this feature gave me incredible peace of mind."
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David B.
"Recently started using Shuk and it makes my experience as a renter so smooth and easy! Easy to get set up and super convenient to have access to everything in one place."
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Amanda S.
"I love the lease renewal indicator tool. That is super cool."
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Lori G.
"The Lease Indication Tool is a standout-it helps me predict which tenants are likely to renew, so I can plan ahead, avoid vacancies, and keep providing great places to live. It's smart, intuitive, and makes property management easier and more rewarding than ever!"
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Leule A.
Our founding team includes landlords with 15+ years of experience managing their own properties. Shuk was built to solve the problems we lived every day.
Find answers to common questions about our products and services
How does Shuk help me reduce vacancies and improve lease renewals?
What happens if a tenant doesn’t renew—how does Shuk help?
Can I see how Shuk works before committing?
Are there fees for ACH (bank) payments via Shuk?
What does Shuk cost?
How quickly can I set up my properties on Shuk?
Is Shuk secure for processing rent payments?
What landlords typically ask when comparing Shuk to this platform.
Innago is genuinely free for landlords. The trade-off is that tenants pay $2 per ACH and 2.99% per credit or debit card payment, plus $30 to $35 per applicant for screening. On a 10-unit portfolio that totals roughly $497 per year of friction passed to tenants. On 50 units it is closer to $2,486 per year. On Shuk, landlords pay $5 per unit per month and tenants pay nothing. The net ecosystem cost at 50 units is only about $10 per unit per year more on Shuk, and in exchange you get faster deposits, predictive renewal intelligence, two-way reviews, the Service Provider Network, and white-glove onboarding. If you would rather not nickel-and-dime your tenants on rent day, that math is favorable.
Innago rent deposits typically land in 3 to 7 business days, with longer windows on a tenant's first payment as the anti-fraud system runs. Shuk deposits in 1 to 2 business days on every plan, every payment. For landlords who cover mortgage payments out of rent flow, the four-to-five day cash-flow gap matters.
Innago is a genuinely strong product with a 4.8 average across 515 Capterra and 653 G2 reviews, plus Capterra Best Value and Best Ease of Use designations for 2026. Their reputation is real. Shuk does not compete on review volume because we publicly launched recently. We compete on product depth: predictive renewal intelligence (LIT), Two-Way Reviews, Service Provider Network, faster deposits, and zero tenant friction. The decision is not which platform has more reviews. It is which product fits the workflow you actually run.
Innago's anti-fraud system can place tenant payments on hold during review. BBB complaints document cases where landlords could not reach support for up to 14 days while funds sat in 17 to 30 day processing status. This is a low-frequency but high-pain pattern. Shuk uses Dwolla (a regulated money-transmitter) for ACH settlement with a standard 1 to 2 business day window and a full audit trail, plus live human support on every plan.
Yes. Innago has iOS (4.7 average) and Android (4.3 average) apps with over 20,000 downloads and 300 plus store reviews combined. The apps work for both landlords and tenants. Shuk has native iOS, native Android, and a modern web dashboard, also for both landlords and tenants. Both platforms cover mobile reasonably well; mobile is not the wedge.
Yes. Innago has no trial gate because the product is free; you can sign up and start using it immediately. Shuk runs a booked demo with white-glove onboarding included. If you want a head-to-head, run Innago on one or two units and book a Shuk demo for the same. Compare deposit speed, support responsiveness, and the renewal and reviews workflows directly.
Book a free 20-minute call with Oliver. He's managed rentals for 15 years. Whatever you're dealing with, he's probably dealt with it too.
We'll handle the migration. You'll be set up in less than a week.
