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Messaging & Notifications

Every tenant conversation, in context.

Threads tied to the property and renters they belong to - individual, group or broadcast, with photo and video sharing and email and push notifications so nothing slips through.

Zero ACH transaction feesWhite glove onboardingAs low as $2 per unit / month
Messaging view with threads organized by property and tenant
Messaging

One home for every renter conversation

Reach one renter or all of them, and keep every message next to the property it's about.

Threads with context. Every thread is tied to a property and its renters, so the conversation stays with the place it's about.

Individual, group or broadcast. Message one renter, a group, or broadcast to selected properties at once - snow closures, rent reminders, policy updates.

Email and push, automatic. Email and push notifications go out with new messages, so important updates aren't missed.

Separation

Get your landlord texts off your personal phone

Texting works until you have more than one renter, one building or one issue that needs a paper trail. Shuk keeps every conversation in the app, tied to the right property.

In-thread photo sharing between tenant and landlord

Photo and video in-thread

Renters share photos and short videos right in the conversation - a quick look at a leak, a light fixture or a lockbox.

Group chats you control

Add or remove renters on the lease and team members on the property from any group chat.

No SMS spam risk

Messaging lives in the app, in email and in push notifications. Shuk is not an SMS blast platform, and it doesn't pretend to be.

Broadcast

When you need to reach everyone at once

Snow emergencies, water shut-offs, rent changes, rule reminders. Broadcasts put one message in every renter's inbox and push queue at the same time.

One property or many

Send to one property or a selection of properties. Each renter sees it as a normal message from you.

1-to-many broadcasts

Push reaches every app user

Push notifications reach every user of the Shuk app, renters included, so the message lands where they'll see it.

Email + push alerts

Not a marketing tool

Broadcasts are for operational messages, not drip campaigns. It's how you reach renters when something matters.

As low as $2 / unit
Compare

How Shuk compares on renter messaging

What the big platforms charge for the same basics Shuk includes, as low as $2 per unit.

Feature
Shuk
AppFolio
RentRedi
TurboTenant
In-app messaging
Included
Yes
Yes
Limited
Threads tied to property / tenant
Included
Yes
No
No
Broadcast messaging
Whole building or portfolio
Yes
No
No
Photo / video sharing in-thread
Included
Limited
No
No
Email + push notifications
Both automatic
Email
Push
Email
Flat per-unit pricing
As low as $2 / unit / mo
Tiered + min fee
Flat
Flat (paid plan)
Testimonials

What landlords and renters are saying

"Recently started using Shuk and it makes my experience as a renter so smooth and easy! Easy to get set up and super convenient to have access to everything in one place."

Amanda S.
Amanda S.Renter

"Shuk Rentals has helped me receive tenant payments faster than competing platforms. The built-in service provider feature also gives landlords access to reliable, high-quality professionals, making maintenance and repairs easier and more efficient."

Dan M.
Dan M.Landlord

"Shuk allowed me to secure trustworthy tenants more than 60 days prior to lease end date. Tenants searched for my property based on lease dates. For a small property owner, any vacancy is a huge hit, so this feature gave me incredible peace of mind."

David B.
David B.Landlord

"The Lease Indication Tool is a standout-it helps me predict which tenants are likely to renew, so I can plan ahead, avoid vacancies, and keep providing great places to live. It's smart, intuitive, and makes property management easier and more rewarding than ever!"

Leule A.
Leule A.Landlord

"I love the lease renewal indicator tool. That is super cool."

Lori G.
Lori G.Landlord
The rest of Shuk

Everything you need to manage rentals in one place

View All Features

Know who's renewing six months out.

The Lease Indication Tool polls renters at 6, 5, 4 and 3 months, so renewals never catch you at 60 days.

Learn More

Ratings from both sides, every quarter.

Two-Way Reviews let landlords and renters rate each other at 3, 6, 9 and 12 months into the lease.

Learn More

Marketing that runs all year, even while occupied.

Listings stay current and ready while units are occupied, so you never start from zero when a renter gives notice.

Learn More

Frequently asked questions

Find answers to common questions about messaging and notifications on Shuk

Yes. Industry data consistently shows strong tenant preference for digital interactions, especially for rent payments and maintenance requests. Tenants benefit from online payment options, clear communication channels, and the ability to submit and track maintenance requests with photos and status updates. Adoption increases when landlords set the portal as the primary channel from move-in.

Just a few minutes on your end. Send us your lease details and tenant email addresses, and our team handles the rest. We offer white glove onboarding so you can get started without the setup headache.

Yes. Schedule a demo with our team and we'll walk you through Shuk with your portfolio in mind. You'll see exactly how the platform works for your setup, ask any questions, and decide if it's the right fit before you commit.

As low as $2 per unit per month: $5 per unit at 1 to 4 units, stepping down automatically to $2 per unit at 31 to 40 units. No setup fees, zero ACH transaction fees, and no hidden charges. Above 40 units we build pricing with you directly.

Get Renter Texts Off Your Phone

See messaging set up for your own portfolio in a free 20-minute demo.

Book a Demo